NETGEAR ProSafe g Wireless Access Point WG302 Reference Manual. NETGEAR, Inc Great America Parkway Santa Clara, CA USA

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NETGEAR ProSafe g Wireless Access Point WG302 Reference Manual NETGEAR, Inc Great America Parkway Santa Clara, CA USA April 2006 Technical Support Please register to obtain
NETGEAR ProSafe g Wireless Access Point WG302 Reference Manual NETGEAR, Inc Great America Parkway Santa Clara, CA USA April 2006 Technical Support Please register to obtain technical support. Please retain your proof of purchase and warranty information. To register your product, get product support or obtain product information and product documentation, go to If you do not have access to the World Wide Web, you may register your product by filling out the registration card and mailing it to NETGEAR customer service. You will find technical support information at: through the customer service area. If you want to contact technical support by telephone, see the support information card for the correct telephone number for your country by NETGEAR, Inc. All rights reserved. Trademarks NETGEAR and the NETGEAR logo are registered trademarks, and ProSafe is a trademark of NETGEAR, INC. Windows is a registered trademark of Microsoft Corporation. Other brand and product names are trademarks or registered trademarks of their respective holders. Information is subject to change without notice. All rights reserved. Statement of Conditions In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein. Modifications made to the product, unless expressly approved by Netgear, could void the user s authority to operate the equipment. NETGEAR does not assume any liability that may occur due to such condition. Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice ProSafe g Wireless Access Point WG302 FCC ID: PY3WG302 Tested to Comply with FCC Standards FOR HOME OR OFFICE USE This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. ii Placement and Range Guidelines Indoors, computers can connect over wireless networks at a maximum range of 500 feet (152.4 m) for b devices. However, the operating distance or range of your wireless connection can vary significantly, based on the physical placement of the wireless access point. For best results, identify a location for your wireless access point according to these guidelines: Away from potential sources of interference, such as PCs, large metal surfaces, microwaves, and 2.4 GHz cordless phones. In an elevated location such as a high shelf that is near the center of the wireless coverage area for all mobile devices. Failure to follow these guidelines can result in significant performance degradation or inability to wirelessly connect to the wireless access point. To meet FCC and other national safety guidelines for RF exposure, the antennas for this device must be installed to ensure a minimum separation distance of 20cm (7.9 in.) from persons. Further, the antennas shall not be colocated with other transmitting structures. FCC Statement DECLARATION OF CONFORMITY We Netgear, 4500 Great America Parkway Santa Clara, CA 95054, USA Tel: declare under our sole responsibility that the product(s) WG302 (Model Designation) ProSafe g Wireless Access Point (Product Name) complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Requirements for Operation in the United States Radio Frequency Interference Warnings & Instructions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: Reorient or locate the receiving antenna. Increase the separation between the equipment and receiver. v4.0, May 12, 2006 iii Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/tv technician for help. RF Exposure Warning for North America, and Australia Warning! To meet FCC and other national safety guidelines for RF exposure, the antennas for this device (see below) must be installed to ensure a minimum separation distance of 20cm (7.9 in.) from persons. Further, the antennas shall not be colocated with other antenna or radio transmitter. Antenna Statement for North America and Australia In addition to its own 2 antennas, the WG302 device has been approved for use with the following detachable antennas and antenna cables: Approved Antennas NETGEAR ANT24D18 NETGEAR ANT2409 NETGEAR ANT24O5 Antenna Gain and type 18 dbi, directional outdoor/indoor 9 dbi, omnidirectional outdoor/indoor 5 dbi, ceiling/wall indoor Approved Antenna Cable NETGEAR ACC thru 05 NETGEAR ACC thru 05 NETGEAR ACC thru 05 *WG302 maximum radiated power in North America and Australia: 20 dbm cable loss + antenna gain Please go to for an updated list of wireless accessories approved to be used with the WG302 in North America and Australia. Industry Canada Compliance Statement Antenna Cable Maximum Length Transmitted Power 1.5 m to 30 m 19 dbm + 18 dbi ant. 1.5 m to 30 m 19 dbm + 9 dbi ant. 1.5 m to 30 m 19 dbm + 5 dbi ant. This Class B Digital apparatus meets all the requirements of the Canadian Interference Causing Equipment Regulations ICES 003. Cet appareil numerique de classe B respecte les exigences du reglement du Canada sur le materiel brouilleur NMB-003. The device is certified to the requirements of RSS-210 for 2.4 GHz spread spectrum devices. The use of this device in a system operating either partially or completely outdoors may require the user to obtain a license for the system according to the Canadian regulations. For further information, contact your local Industry Canada office. iv v4.0, May 12, 2006 Europe EU Declaration of Conformity Marking by the above symbol indicates compliance with the Essential Requirements of the R&TTE Directive of the European Union (1999/5/EC). This equipment meets the following conformance standards: EN , EN , EN60950 Europe Declaration of Conformity in Languages of the European Community Èesky [Czech] Dansk [Danish] Deutsch [German] Eesti [Estonian] English Español [Spanish] ÅëëçíéêÞ [Greek] Français [French] Italiano [Italian] Latviski [Latvian] Lietuviø [Lithuanian] Nederlands [Dutch] Malti [Maltese] NETGEAR Inc. tímto prohlašuje, _e tento Radiolan je ve shodě se základními po_adavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Undertegnede NETGEAR Inc. erklærer herved, at følgende udstyr Radiolan overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Hiermit erklärt NETGEAR Inc., dass sich das Gerät Radiolan in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet. Käesolevaga kinnitab NETGEAR Inc. seadme Radiolan vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele. Hereby, NETGEAR Inc., declares that this Radiolan is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ NETGEAR Inc. ΔΗΛΩΝΕΙ ΟΤΙ Radiolan ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ. Par la présente NETGEAR Inc. déclare que l'appareil Radiolan est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE. Con la presente NETGEAR Inc. dichiara che questo Radiolan è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Ar šo NETGEAR Inc. deklarē, ka Radiolan atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem. Šiuo NETGEAR Inc. deklaruoja, kad šis Radiolan atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. Hierbij verklaart NETGEAR Inc. dat het toestel Radiolan in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Hawnhekk, NETGEAR Inc., jiddikjara li dan Radiolan jikkonforma mal-htigijiet essenzjali u ma provvedimenti ohrajn relevanti li hemm fid-dirrettiva 1999/5/EC. v4.0, May 12, 2006 v Magyar [Hungarian] Polski [Polish] Português [Portuguese] Slovensko [Slovenian] Slovensky [Slovak] Suomi [Finnish] Svenska [Swedish] Íslenska [Icelandic] Norsk [Norwegian] Alulírott, NETGEAR Inc. nyilatkozom, hogy a Radiolan megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Niniejszym NETGEAR Inc. oświadcza, że Radiolan jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. NETGEAR Inc. declara que este Radiolan está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE. NETGEAR Inc. izjavlja, da je ta Radiolan v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES. NETGEAR Inc. týmto vyhlasuje, _e Radiolan spĺňa základné po_iadavky a všetky príslušné ustanovenia Smernice 1999/5/ES. NETGEAR Inc. vakuuttaa täten että Radiolan tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen. Härmed intygar NETGEAR Inc. att denna Radiolan står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. Hér með lýsir NETGEAR Inc. yfir því að Radiolan er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. NETGEAR Inc. erklærer herved at utstyret Radiolan er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. Countries of Operation & Conditions of Use in the European Community This device is intended to be operated in all countries of the European Community. Requirements for indoor vs. outdoor operation, license requirements and allowed channels of operation apply in some countries as described below. Note: The user must use the configuration utility provided with this product to ensure the channels of operation are in conformance with the spectrum usage rules for European Community countries as described below. This device requires that the user or installer properly enter the current country of operation in the 5GHz Radio Configuration Window as described in the user guide, before operating this device. This device will automatically limit the allowable channels determined by the current country of operation. Incorrectly entering the country of operation may result in illegal operation and may cause harmful interference to other system. The user is obligated to ensure the device is operating according to the channel limitations, indoor/outdoor restrictions and license requirements for each European Community country as described in this document. This device employs a radar detection feature required for European Community operation in the 5GHz band. This feature is automatically enabled when the country of operation is correctly configured for any European Community country. The presence of nearby radar operation may result in temporary interruption of operation of this device. The radar detection feature will automatically restart operation on a channel free of radar. The 5GHz Turbo Mode feature is not allowed for operation in any European Community country. The current setting for this feature is found in the 5GHz Radio Configuration Window as described in the user guide. vi v4.0, May 12, 2006 This device may be operated indoors or outdoors in all countries of the European Community using the 2.4GHz band: Channels 1 13, except where noted below: In Italy the end-user must apply for a license from the national spectrum authority to operate this device outdoors. In France outdoor operation is only permitted using the GHz band: Channels 1 7. Belgium requires notifying spectrum agency if deploying 300meter wireless links in outdoor public areas using 2.4GHz band. Country European Spectrum Usage Rules - Effective April 11, (GHz) Channels: 36,40,44, (GHz) Channels: 52,56,60, (GHz) Channels: 100,104,108,112,116, 120,124,128,132,136, (GHz) Channels: 1 to 13 (Except Where Noted) ALL EC Indoor Only Indoor Only Indoor or Outdoor Indoor or Outdoor Countries Belgium Indoor Only Indoor Only Indoor or Outdoor Indoor or Outdoor! France Indoor Only Indoor Only Indoor or Outdoor Indoor Ch Outdoor 1-7 Only Greece Indoor Only Indoor Only Indoor Only Indoor Only Italy Indoor Only Indoor Only Indoor (Outdoor w/license) Indoor (Outdoor w/ License) Turbo Mode Not Allowed in 5GHz Same 2.4 GHz rules as above AdHoc Mode Not Allowed Same 2.4 GHz rules as above Product and Publication Details Model Number: WG302 Publication Date: April 2006 Product Family: wireless access point Product Name: ProSafe g Wireless Access Point WG302 Home or Business Product: Business Language: English Publication Part Number: v4.0, May 12, 2006 vii viii v4.0, May 12, 2006 Contents About This Manual Audience, Scope, Conventions, and Formats...xiii How to Use This Manual...xiv How to Print this Manual...xiv Chapter 1 Introduction About the ProSafe g Wireless Access Point Key Features and Standards Supported Standards and Conventions Key Features g Standards-based Wireless Networking Autosensing Ethernet Connections with Auto Uplink Compatible and Related NETGEAR Products System Requirements Package Contents Hardware Description Chapter 2 Basic Installation and Configuration Wireless Equipment Placement and Range Guidelines Cabling Requirements Default Factory Settings Understanding WG302 Wireless Security Options Installing the ProSafe g Step 1: Set up the ProSafe g Step 2: Configure LAN and Wireless Access Step 3: Deploy the ProSafe g Step 4: Verify Wireless Connectivity Logging in Using the Default IP Address ix Setting Basic IP Options Configuring Wireless Settings Setting Up and Testing Basic Wireless Connectivity Understanding Security Profiles SSID and WEP Settings Setup Form Configuring RADIUS Server Settings (if required) Setting up A Security Profile Configuring WEP Configuring WPA with RADIUS Configuring WPA-PSK Configuring WPA2 with RADIUS Configuring WPA2-PSK Configuring WPA and WPA2 with RADIUS Configuring WPA-PSK and WPA2-PSK Restricting Wireless Access by MAC Address Chapter 3 Management Remote Management Accessing the WG302 over a Secure Telnet Interface CLI Commands Using Syslog and Activity Log Information Viewing General Summary Information Viewing Network Traffic Statistics Viewing Available Wireless Station Statistics Upgrading the Wireless Access Point Firmware Configuration File Management Saving and Retrieving the Configuration Restoring the WG302 to the Factory Default Settings Changing the Administrator Password Chapter 4 Advanced Configuration IP Settings for Wireless Clients Hotspot Settings Advanced Wireless Settings Wireless Bridge and Repeater Modes x Configuring a Point-to-Point Bridge Configuring a Multi-Point Bridge Configuring Wireless Repeater Mode Chapter 5 Troubleshooting No lights are lit on the access point The Wireless LAN activity light does not light up The LAN light is not lit I cannot access the Internet or the LAN with a wireless capable computer I cannot connect to the WG302 to configure it When I enter a URL or IP address I get a timeout error Using the Reset Button to Restore Factory Default Settings Appendix A Factory Defaults and Technical Specifications Factory Default Settings... A-1 Technical Specifications... A-3 Appendix B Related Documents Appendix C Command Line Reference Command Sets... C-1 xi xii About This Manual The NETGEAR ProSafe g Wireless Access Point WG302 Reference Manual describes how to install, configure, and troubleshoot the NETGEAR ProSafe g Wireless Access Point. The information in this manual is intended for readers with intermediate computer and Internet skills. Audience, Scope, Conventions, and Formats This reference manual assumes that the reader has basic to intermediate computer and Internet skills. However, basic computer network, Internet, firewall, and VPN technologies tutorial information is provided in the Appendices and on the NETGEAR website. Typographical conventions.this manual uses the following typographical conventions: italics bold fixed Emphasis, books, CDs, URL names User input Screen text, file and server names, extensions, commands, IP addresses Formats.This guide uses the following formats to highlight special messages: Note: This format is used to highlight information of importance or special interest. Tip: This format is used to highlight a procedure that will save time or resources. Warning: Ignoring this type of note may result in a malfunction or damage to the equipment. xiii Danger: This is a safety warning. Failure to take heed of this notice may result in personal injury or death. Scope. This manual is written for the ProSafe g according to these specifications: Product Version ProSafe g Wireless Access Point Manual Publication Date April 2006 Product updates are available on the NETGEAR, Inc. Web site at How to Use This Manual The HTML version of this manual includes the following: Buttons, and, for browsing forwards or backwards through the manual one page at a time A button that displays the table of contents and an button. Double-click on a link in the table of contents or index to navigate directly to where the topic is described in the manual. A button to access the full NETGEAR, Inc. online knowledge base for the product model. Links to PDF versions of the full manual and individual chapters. How to Print this Manual To print this manual you can choose one of the following options, according to your needs.your computer must have the free Adobe Acrobat Reader installed in order to view and print PDF files. The Acrobat Reader is available on the Adobe website at Printing a Page in the HTML View. Each page in the HTML version of the manual is dedicated to a major topic. Use the Print button on the browser toolbar to print the page contents. Printing a Chapter. Use the PDF of This Chapter link at the top left of any page. xiv Click the PDF of This Chapter link at the top right of any page in the chapter you want to print. The PDF version of the chapter you were viewing opens in a browser window. Click the print icon in the upper left of the window. Tip: If your printer supports printing two pages on a single sheet of paper, you can save paper and printer ink by selecting this feature Printing the Full Manual. Use the Complete PDF Manual link at the top left of any page. Click the Complete PDF Manual link at the top left of any page in the manual. The PDF version of the complete manual opens in
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